Key Study Findings:
- Organizations are challenged by the costs of supporting manual document workflows. Beyond printing and copy costs, they’re also losing resources to document storage costs, time wasted to manual steps, recreating missing documents and correcting errors. Longer lead times can further impact revenue and regulatory deadlines.
- Digitizing, automating and optimizing document workflows offer compelling benefits to organizations, including, on average, a 35% reduction in costs, 42% reduction in paper documents, and 52% reduction in errors.
- New technologies are improving deployment and management of document-centric workflows. Information capture is a key component to the document automation ecosystem, as the onboarding method to transform paper-based content to digital. Capture can also process digital document and other business content, optical character recognition (OCR), automatic indexing and classification, and intelligent data extraction.
- Today, many organizations are in the early stages of document workflow transformation initiatives because of the siloed and fragmented nature of document centric business processes and insufficient information about the potential for business improvements and competitive advantage.
Download IDC’s white paper, Information Capture: Cornerstone of Digital Transformation to read the study.