Depending on the user specified color percentage present, the scanner will automatically scan the document as a colored image if the specified color percentage is exceeded, or as a plain black and white image if otherwise. Saving images as colored takes up more file space than regular black and white images. Using this setting can help your scanned images take up less space on your computer automatically by letting you specify exactly how much color on a page should be present for the scanner to save it as a colored image.
If you receive this error on your scanners display, there are a couple ways to go about fixing it.
Check for USB Driver updates: Go to your computer manufacturers service website and navigate to the ‘Drivers’ section. Check to see if there are any driver updates relating to USB connectivity and if so, download and apply those updates.
Disabling USB 3.0 in your BIOS: Look up how to access your computer manufacturers BIOS settings on your computer, and subsequently disable USB 3.0 connections.
Purchase a USB 2.0 Hub: Purchasing a USB 2.0 Hub to put in between the connection between your PC and scanner can also fix this problem.