Digital Transformation | Article
This IDC Analyst Connection explores how an organization can approach a content workflow transformation initiative and the benefits of doing so.
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A cornerstone of digital transformation is transforming content-centric and information centric workflows, especially those related to interactions with customers, as well as other stakeholders. Innovative technologies are enabling new approaches to deploying and managing these workflows, offering organizations opportunities to drive competitive differentiation as well as improve bottom-line results.
IDC research shows that fundamentally transforming these workflows can lead to more than a 30% reduction in time spent on document-intensive processes, 30–40% reduction in errors, and 25–30% increase in productivity, depending on the specific functional area and process. This IDC Analyst Connection explores how an organization can approach a content workflow transformation initiative and the benefits of doing so.
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