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Kodak Alaris Enhances Global Document Imaging Services with Acquisition of US&C Service Business from Eastman Park Micrographics

Kodak Alaris has acquired the United States and Canada (US&C) service business of Eastman Park Micrographics, Inc. (EPM) and Imaging411. This acquisition strengthens Kodak Alaris’ ability to offer global services for document scanners, software and micrographics equipment. EPM customers and channel partners will receive a high level of customer service excellence from Kodak Alaris. To read more about the acquisition, click here to read the press release.

PLEASE READ: Are there new contact numbers for service / sales / etc.?

Please call the following numbers:

  • To request service call 1-800-356-3253
  • For service agreement inquiries, call 1-800-225-6325

Why did Kodak Alaris purchase the US&C service business of EPM?

In the US&C, EPM provides service for document scanners, software and micrographic equipment to a loyal base of customers and partners which will enhance Kodak Alaris’ service business. Based on Kodak Alaris’ experience as the worldwide service provider to EPM’s customers outside the US&C and our prior experience with the EPM business when it was part of Eastman Kodak Company, we anticipate a successful transition.

How does this acquisition benefit Kodak Alaris customers? How does this acquisition benefit EPM customers?

Kodak Alaris customers will continue to enjoy the excellent support that they’ve experienced with our service business over the years. EPM customers will also benefit from Kodak Alaris’ service breadth and experience for scanner and micrographics customers and products.

Will pricing / service / support agreements remain in place for EPM’s US&C service customers?

Kodak Alaris intends to honor current supply agreements.